Silgan Containers Corporation

Customers benefit by Silgan’s proactive equipment services approach

It is the goal of every manufacturing plant to make sure that its equipment doesn’t experience any unscheduled downtime. Silgan’s Customer Equipment Services group is available 24/7 to help ensure seam integrity and eliminate cover feed issues, among other issues. What differentiates Silgan’s equipment services team from others is both the size of its staff and amount of experience—averaging 25-plus years per representative.

Whether it is through proactive routine visits or onsite troubleshooting calls, Equipment Services takes a thorough three-prong problem solving approach—management, maintenance and quality control. Service representatives work with all three customer departments to make sure that needs are understood and met.

In-depth closing machine audits are another available Silgan service. We can develop part lists, schedule repairs, overhaul equipment and develop preventive maintenance programs. To help further the dialog, Silgan offers customer training both onsite and at its Technical Center in Oconomowoc, WI.

Equipment Services also works closely with Silgan Equipment Company a full-service equipment supplier and overhaul station.